“The research QikServe has carried out with Eagle Eye gives the hospitality industry plenty to cheer about: people are keen to go back to their favourite bars, pubs, cafés and restaurants. But, while they are ready and willing to eat out, the caveat is that brands must prioritise their safety. So, digital will be key in facilitating their return, while streamlining already constrained operations at the same time.” – Daniel Rodgers, Founder and President, QikServe
In this report, understand:
• how consumer attitudes have changed to going out post lockdown
• changing hospitality customer demand
• how to meet customer expectations
• how to manage risk and build resilience to support recovery